Design Services Refund Terms.
All Refund Request must be made within 30 days of payment. After 30 days we have the right to refuse a refund.
When working on a design you may request a refund at any time up to 2 changes if you are unhappy with the design.
Once you request more than 2 changes you may request a refund but we keep the down payment. The rest of the payment does not need to be paid but the design will not be delivered and you may not use any sample designs we have sent you.
If you request the design files be sent to you and you receive them a refund can not be granted since the product has been delivered.
For all Hand Drawn Illustrations you will receive a rough drawing before we go into High Detail. For a full refund a request must be made at the rough Draft Stage.
Once A illustration is drawn in High Detail and a refund is requested we keep the down payment for the time spent on the design.
Our number one goal is to make sure you are Satisfied. If you have any questions regarding these terms please email firstname.lastname@example.org
Copyright 2011: Siege Industries. Album Cover Design. All Rights Reserved.